Let Property Area:
Innsworth, Gloucester
What was the deciding factor to use Pro Services for letting your property?
Continuation from previous letting agent
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have you been kept informed about issues with the property & tenants?
yes
Have you had any arrears or late payments of rents?
no
Additional Comments: I would have no hesitation in recommending Pro=Services as agents in letting any property. They have provided excellent service.
Innsworth, Gloucester
What was the deciding factor to use Pro Services for letting your property?
Continuation from previous letting agent
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have you been kept informed about issues with the property & tenants?
yes
Have you had any arrears or late payments of rents?
no
Additional Comments: I would have no hesitation in recommending Pro=Services as agents in letting any property. They have provided excellent service.
Landlord
Let Property Area
Hucclecote, Gloucester
What was the deciding factor to use Pro Services for letting your property?
I started with Short & Graham and continued with Pro Services when they became independent.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
Yes
Have you been kept informed about issues with the property & tenants?
Yes
Have you had any arrears or late payments of rents?
No
Is there anything you’d like to add?
As an absentee landlord I have every confidence in Pro Services ability to manage my property, select suitable tenants and keep me updated as to the condition of the property. I have been with them for over 20 years and would definitely recommend them.
Hucclecote, Gloucester
What was the deciding factor to use Pro Services for letting your property?
I started with Short & Graham and continued with Pro Services when they became independent.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
Yes
Have you been kept informed about issues with the property & tenants?
Yes
Have you had any arrears or late payments of rents?
No
Is there anything you’d like to add?
As an absentee landlord I have every confidence in Pro Services ability to manage my property, select suitable tenants and keep me updated as to the condition of the property. I have been with them for over 20 years and would definitely recommend them.
Landlord
Let Property Area: Armscroft Barnwood
What was the deciding factor to use Pro Services for letting your property?
Recommendation
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have you been kept informed about issues with the property & tenants?
yes
Have you had any arrears or late payments of rents?
no
Additional Comments: Excellent company that takes all the worries of letting a property away. I highly recommend them.
What was the deciding factor to use Pro Services for letting your property?
Recommendation
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have you been kept informed about issues with the property & tenants?
yes
Have you had any arrears or late payments of rents?
no
Additional Comments: Excellent company that takes all the worries of letting a property away. I highly recommend them.
Landlord
Let Property Area:Churchdown
What was the deciding factor to use Pro Services for letting your property?
N/a
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments: Excellent service provided. This is our 1st time using a letting company, which proved to be less daunting than we thought, Nigel and Paul made us feel at ease straight away. A Fast and easy application, we were updated at each stage. Pro services has provided a Professional yet friendly service and we would highly recommend.
What was the deciding factor to use Pro Services for letting your property?
N/a
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments: Excellent service provided. This is our 1st time using a letting company, which proved to be less daunting than we thought, Nigel and Paul made us feel at ease straight away. A Fast and easy application, we were updated at each stage. Pro services has provided a Professional yet friendly service and we would highly recommend.
Tenant
Let Property Area:Abbeymead
What was the deciding factor to use Pro Services for letting your property?Very friendly service who were more than happy to help us with everything we needed. Also no hidden costs, all payments were explained very clearly.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments: Right from our first viewing the staff at Pro Services have been more than helpful, they even arranged a second visit out of hours to suit us. During our application process they kept us updated on what was going on and were there the day we moved in to go through everything in the house. It's the friendly, approachable service that sets Pro Service apart from other agents. You are more than just commission to them which is a lovely way to be.
What was the deciding factor to use Pro Services for letting your property?Very friendly service who were more than happy to help us with everything we needed. Also no hidden costs, all payments were explained very clearly.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments: Right from our first viewing the staff at Pro Services have been more than helpful, they even arranged a second visit out of hours to suit us. During our application process they kept us updated on what was going on and were there the day we moved in to go through everything in the house. It's the friendly, approachable service that sets Pro Service apart from other agents. You are more than just commission to them which is a lovely way to be.
Tenant
Let Property Area:Churchdown
What was the deciding factor to use Pro Services for letting your property?They were advertising a property we were interested in.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments:Excellent customer service and very friendly people. All aspects of setting up the tenancy and settling in were dealt with efficiently and in a very organised and professional manner. It gave us upmost confidence that any issues would be sorted out quickly. Overall we cannot fault them and they provide a much more personal experience than normal letting agents.
What was the deciding factor to use Pro Services for letting your property?They were advertising a property we were interested in.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments:Excellent customer service and very friendly people. All aspects of setting up the tenancy and settling in were dealt with efficiently and in a very organised and professional manner. It gave us upmost confidence that any issues would be sorted out quickly. Overall we cannot fault them and they provide a much more personal experience than normal letting agents.
Tenant
Let Property Area:Upton St Leonard's
What was the deciding factor to use Pro Services for letting your property?was very friendly and helpful, he put our minds at rest over a few issues. Nigel was very professional and approachable.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments:I think it's great practice to give tenants 24 hours to make a decision about a property. Rather than putting pressure on to decide there and then like other agents do.
What was the deciding factor to use Pro Services for letting your property?was very friendly and helpful, he put our minds at rest over a few issues. Nigel was very professional and approachable.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments:I think it's great practice to give tenants 24 hours to make a decision about a property. Rather than putting pressure on to decide there and then like other agents do.
Let Property Area:Quedgeley
What was the deciding factor to use Pro Services for letting your property?Honest and reliable.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments:Great service, honest and friendly team, I would definitely recommend going to Pro-services when house hunting.
What was the deciding factor to use Pro Services for letting your property?Honest and reliable.
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments:Great service, honest and friendly team, I would definitely recommend going to Pro-services when house hunting.
Let Property Area:Gloucester Central
What was the deciding factor to use Pro Services for letting your property?Excellent Service, Honest, Reliable, Easily Contactable, Very low Admin Fees (Recommended)
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments: Excellent Service, Honest, Reliable, Easily Contactable, Very low Admin Fees (Recommended)
What was the deciding factor to use Pro Services for letting your property?Excellent Service, Honest, Reliable, Easily Contactable, Very low Admin Fees (Recommended)
How would you rate the overall service you have received out of 10?
10
Have you been able to contact Pro Services when you needed to?
yes
Have repairs to the property been dealt with efficiently?
yes
Would you recommend Pro Services to a friend?
yes
Additional Comments: Excellent Service, Honest, Reliable, Easily Contactable, Very low Admin Fees (Recommended)
Tenant
As a seasoned renter of property I have used many letting agencies and I must say Pro Services are probably the best I have dealt with. They are very swift, very thorough and explain every step. All of this gives me peace of mind that should there be any problems with the property they will be dealt with with the utmost speed and professionalism. Nigel is easy to contact and very amiable. A very good company to work with indeed.
n/a